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T&Cs

Terms & Conditions

Postage & Packaging (P&P) Information

This page (together with the General Terms & Conditions document) tells you the terms of use on which you may make use of this website (our site) whether as a guest or as a registered user.

Please read these terms of use carefully before you start to use the site.

By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

GOODS

All our figurines are supplied unpainted and unassembled if not cast as a single piece.
All Standard Bearers, Lancers and other open handed figures are supplied with a pole. Flag finials are included in packs where shown but they are also available separately.

Steve Barber Modles do not supply the flags shown on the painted example miniatures used on our website.

Minimum age

Many of our products contain lead and or sharp points and are not suitable for children under the age of 14.

ORDERING AND DISPATCH

When you submit an order via our website or by any other method, we will treat each order for goods, as an offer by you to purchase the goods and services subject to these terms and conditions. We shall supply you, subject to acceptance and availability, with the quantity and selection of goods set out in your order.
If you have any problems when attempting to order online, technical or otherwise, contact us via us the contact us link.

We will make every effort to dispatch within the time specified, but this is an approximate time only and we cannot be held responsible for any inconvenience arising from failure to provide the advertised service because of factors which could reasonably be considered to be outside our control.

PAYMENT

Credit or Debit card payments made on this website will be by processed in pounds sterling (credit/debit cards sales will be charged in your local billing currency by your card provider). Credit or Debit card transactions via this website will be processed by our payment solution provider (PSP) Sage Pay who perform industry-standard Address Verification System (AVS) and Card Verification Value (CVV) checks to prevent credit card fraud. More information on Sage Pay can be found at http://www.sagepay.com Any payment details processed by Sage Pay will not be seen by us or stored on our server. In accordance with the UK Data Protection ACT your details will not be disclosed in any way to a third party, all details will remain strictly private.

You can also send a Cheque, Postal Order or Bankers’ Draft separately to us which must be drawn in UK Pounds Sterling. Cheques will be cleared before goods are dispatched.
Payment by PayPal, please refer to your account parameters. Any payment details processed by PayPal will not bee seen by us or stored on our server.

Goods will not be shipped unless payment is received in full, including delivery charges.

If the intended payment type for this order is PayPal, the delivery address has to match the confirmed PayPal address for security reasons. If it does not, we cannot confirm the fulfillment of this order

RETURNS AND CANCELLATION POLICY

Steve Barber Models want you to be totally satisfied with your purchase. If for any reason the goods at point of delivery are defective or have been incorrectly supplied by us, we will happily replace them or refund you the value of the defective or incorrect items.

Your right to cancel In compliance with the EU Distance Selling Directive retail customers (excludes wholesale) you have seven (7) working days from the day after taking delivery of the products to cancel. You may return the products without reason. A refund of the purchase price will be made in full within thirty (30) days of cancellation. Where the goods have not been returned within this period, a deduction may be made from the refund to cover the reasonable costs of collecting the goods. You will be responsible for the cost and the safe return of the products. Risk of damage to the returned products lies with you at all times.
You must let us know of your decision to cancel the contract within 7 working days after the day you have received the goods and any notification must be in writing. Full contact details are set out at in the contact us section of our website. Goods must be returned with proof of purchase. Refunds will normally be made using the same method as the original payment. (i.e. a credit card purchase will be refunded through your credit card account).

This does not affect your statutory rights as a consumer.

REFUNDS

We want you to be happy with your purchase and strive to deliver the very best quality miniatures we can make. But, if you are unhappy with your purchase via this website then send it back to us and we will refund you in full.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you, or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Acceptable use

  • You may only use our site for lawful purposes. You may not use our site:
  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of stalking, harming, harassing or abusing, or attempting to stalk, harm, harass or abuse any person in any way.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
  • To transmit any material that is defamatory, obscene, offensive, hateful, inflammatory, likely to deceive any person, or which infringes the rights of any third party.
You also agree:
  1. Not to reproduce, duplicate, or copy any part of our site without our express permission.
  2. Not to provide information that is inaccurate, fictional or misleading.
  3. Not to access without authority, interfere with, damage or disrupt:
    • any part of our site
    • any equipment or network on which our site is stored
    • any software used in the provision of our site; or
    • any equipment or network or software owned or used by any third party

Intellectual property rights

Unless otherwise stated, we are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by trademark and copyright laws and treaties around the world. All such rights are reserved.

The trade marks depicted on our site are owned by us or our licensors.

All materials on this site, including but not limited to images, artwork, text, audio clips, and video clips, are, unless otherwise stated, owned and controlled by Steve Barber Models and may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Modification of the materials or unauthorized use of the materials for any purpose is a violation of our legal rights. The unauthorized posting of any of our intellectual property, including any images of our products or other artwork on any other website, including, but not limited eBay, Amazon or Craigs list is strictly prohibited.

Reliance on information posted

Any materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Site changes

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely.

Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.

We do not warrant that the site, its content or the server that makes it available are error or virus free or free of other harmful components or that your use of this website will be uninterrupted.

To the extent permitted by law, we, other members of our group companies and any third parties connected to us, hereby expressly exclude:
  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

  • If you are a California resident you waive California Civil Code §1542
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

Information about you

By using our site, you consent to these Terms of Website Use and to our collection of information about you in accordance with our Privacy Policy. You warrant that all data provided by you is accurate, genuine and lawful.

Privacy Statement

Any information relating to yourself collected by us as part of this website will be handled and processed in accordance with local law. This information will not be given or sold to any third parties.

Purchases concluded through our site

Purchases though our site are governed by our General Terms & Conditions.

Viruses, hacking and other offenses

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 and other laws. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our website, or any page within it for personal (non-commercial) reasons, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in these terms of use.

If you wish to make any use of material on our site other than that set out above, please address your request to us using the contact details set out below.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have not reviewed all of these sites and we have no control over the contents of those sites or resources.

We do not endorse or make any representation about them and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Suspension and termination

If, in our opinion, these terms of use have been breached, we may take such action as we deem appropriate, and may result in our taking all or any of the following actions:
  • Immediate, temporary or permanent withdrawal of your rights to use restricted parts of our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs, liabilities and losses on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach. You hereby agree to indemnify us in this respect.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
  • We exclude liability for actions taken in response to breaches of these terms of use. The responses set out above are not limited, and we may take any other action we reasonably deem appropriate.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have not reviewed all of these sites and we have no control over the contents of those sites or resources.

We do not endorse or make any representation about them and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Suspension and termination

If, in our opinion, these terms of use have been breached, we may take such action as we deem appropriate, and may result in our taking all or any of the following actions:
  • Immediate, temporary or permanent withdrawal of your rights to use restricted parts of our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs, liabilities and losses on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach. You hereby agree to indemnify us in this respect.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
  • We exclude liability for actions taken in response to breaches of these terms of use. The responses set out above are not limited, and we may take any other action we reasonably deem appropriate.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use are governed by English law.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact us using the contact details set out on The Website.

Thank you for visiting our site.
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